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Jeddah Season

Managed commerce connected retail, dining and gaming operations across the season’s venues.

Night waterfront fairground with fireworks
Sector
Events & destinations
Location
Jeddah, Saudi Arabia
Period
2019–2022

The setting

Separate venues and merchant teams needed a consistent approach to payments, access integrations and reporting.

>1,000Merchants
>16Operational locations

The work

The commerce rollout combined merchant onboarding, hardware configuration and payment setup with the operational work of a city-wide season. NFC and mobile wallet services sat alongside connections to ticketing, door access, turnstiles and gaming systems. Power BI and operational dashboards brought reporting across venues together.

  • Merchant setup
  • Equipment and logistics
  • On-site support

Connected capabilities

  • Ignite commerce
  • Cashless payments
  • Ticketing and turnstile integrations

The result

The engagement supported more than 1,000 merchants across more than 16 operational locations during the 2019–2022 period. Connected reporting gave organizers a common view of activity, while coordinated deployment, training and live support provided a consistent operating approach for separate merchant teams.

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