Urban Necessities

The setting

Separate channels and operational processes made stock, orders and customer information harder to coordinate.

The work

Ignite Unified Commerce connected product, inventory, customer and order management with payments and reporting. Implementation work included operational workflows and staff onboarding, bringing separate retail activities into one environment. Sales information and stock visibility were treated as part of the same daily operating picture.

• Commerce implementation
• Payment integration
• Staff onboarding

Connected capabilities

• Ignite Unified Commerce
• Product and inventory management
• Customer and order management

The result

The business gained a centralized view of retail operations, with customer information, inventory and reporting connected through the platform. Teams could manage related commerce activities together instead of coordinating them solely through separate systems. The result supported everyday store administration as well as management visibility.